Refund Policy

This Refund Policy applies to all hosting, VPS, and contribution payments.

1. Hosting & VPS Services

All payments for VPS plans, hosting services, dedicated resources, add-ons, and upgrades are non-refundable. Resources provision instantly, so refunds cannot be issued.

2. Service Downtime or Interruptions

No refunds for downtime, DDoS attacks, maintenance, performance issues, configuration errors, or user mistakes.

3. Voluntary Contributions

Voluntary contributions are final, non-refundable, and cannot be disputed or charged back.

4. Chargebacks

Chargebacks without valid legal basis result in termination, suspension, blacklisting, and possible legal action.

5. Fraud & Unauthorized Payments

If a payment is proven fraudulent, services may be suspended, verification required, and refunds issued only case-by-case.

6. Exceptional Circumstances

Refunds may only be issued if required by Wyoming law or applicable regulations.